We accept returns or refunds for defective, damaged, or incorrect items delivered. Products must be unused and in their original packaging. Notify us within 48 hours of receiving the product with proof of purchase and photos of the issue. Refunds are processed within 7-10 business days and issued via the original payment method.
For eligible returns, we bear the return shipping cost and specify the courier service to be used. Returns without prior approval or items damaged due to misuse are not eligible for refunds. Exchanges are allowed for incorrect or defective items, subject to stock availability.
For assistance, contact our customer support team at